Eligibility for Returns
- Items may be returned within 30 days of delivery.
- Products must be unused, unwashed, and in original condition.
- All tags, labels, and packaging must be intact.
Non-Returnable Items
- Clearance or final-sale items
- Customized or personalized products
- Digital downloads or gift cards
Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us within 7 days of delivery. We will replace the item or issue a refund at no additional cost.
Return Process
- Email our support team at support@pyro4holyfire.com with your order number.
- We'll send you a return authorization and instructions.
- Ship the item back using the provided return address.
- Once inspected, refunds are issued to your original payment method within 5-7 business days.
Shipping Costs
- Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
- Original shipping fees are non-refundable.
Exchanges
We offer exchanges for size or color within 30 days, provided the item is in original condition. Exchange shipping costs may apply.
Contact
For any questions, reach out to our support team.
Email Support